Helping Our Industry Build Better Since 1999
Customer Service and Evaluation Guidelines
- DCAN “Get Away from the Wall” Covers Industry Standard to stand 5’ from wall to evaluate drywall.
- Westpac – “Drywall Hand Texture Information” Explains that hand texture is not a uniform pattern.
- DCAN “Pin Holing in Wall Texture” Explains that some Pin Holing is normal.
- DCAN Spoiled Texture Already Applied Suggestions on how to get rid of the spoiled texture smell
- Westpac Halo Deformation Around Screws – Explains that drywall paper swells around screws in high moisture and cooler temperature situations. You put multiple coats and they keep coming back. New paper coming with repair suggestions.
- DCAN 10 Questions To Identify Ridge Crack 2001 How to determine if you have Ridging and Cracking
- DCAN Ridge Crack Tape Peel Explains why drywall tape may peel cleanly off when removing in a house with ridges or cracks.
- DCAN Ridge Crack One Time Repairs Suggestions for one time ridge or crack repair.
- DCAN Crack Repair System – Use the Right Stuff!” – industry standards related to cracks and material recommendations for repair.
- DCAN Model Track Report Use to track problem home plans that Ridge or Crack in the same areas.
- Nevada Performance Guidelines 2009 Homebuilder Performance Guidelines – covers patches being visible, stress cracks, movement of lumber etc. These are the actual standards.
- NAHB Performance Guidelines 5th Ed. Link to purchase – covers patches being visible ok, stress cracks ok, movement of lumber etc. These are the actual standards and should be referenced in your home purchase contracts and subcontracts.
- DCAN Industry Standards vs. Perfection – explains that homes are built within industry standards to set realistic expectations and will never be perfect.